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Ask these questions before hiring a solar or HVAC contractor for your next home performance project

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In the world of contracting, there’s the good, the bad, and the ugly. Once you’ve made up your mind to start upgrading your home’s performance, the last thing you want is to have Ghostface from Scream show up at your doorstep and slash your plans into pieces.

For those of you who haven’t had to deal with your very own contractor nightmare, now is not the time to mess with your lucky streak — especially when it comes to costly upgrades like solar panels or HVAC installations. In these instances, knowing the right questions to ask, doing your due diligence, and standing your ground could save you a lot of headaches—not to mention thousands of dollars.

While this is far from an exhaustive list of ways to avoid hiring the wrong contractor, asking the questions below is a great start and an important component of your contractor vetting strategy.

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Questions to ask before hiring a contractor:

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1. Customer Service

  • Will you complete and submit any warranty information, local rebates, and/or other paperwork on my behalf?
  • Will you provide me with clear communication and documentation about my new solar / HVAC system

2. Business Best Practices

  • Will you inspect the whole solar / HVAC system?
  • Will you provide proof of licensing and insurance?
  • How will you handle any future maintenance needs for my new equipment?

3. Commitment to Quality

  • What are the training protocols and/or certification requirements for your installers/technicians?
  • Have you had any complaints lodged against your company in the last two years?

4. Commitment to Community

  • How do you support the local community?
  • Are your contractors locally based?

5. Technical Expertise and Industry Thought Leadership

Looking for more support with your high-performing home quest?

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Pearl takes out the guesswork when it comes to finding and hiring an experienced, reputable contractor. Our contractors represent the top 5% of HVAC, home performance, and solar professionals in the country. They outshine other contractors with high-quality work, excellent service, and deep expertise. They’re well-versed in Indoor Air Quality (IAQ), energy efficiency, and renewables—and they’re committed to making your home more comfortable, healthy, and energy efficient.

Plus, only Pearl Network Contractors can take you through the Pearl Certification process. They know how to properly document your home’s high-performing features—so you not only improve your home, but you also increase its market value.

This Halloween season, stay clear of the masked, shady characters and turn to Pearl for contractor recommendations that’ll deliver the treat in trick or treat. Learn more about Pearl for Homeowners here.

It’s Time to Demand More from Your Home

Whether you realize it or not, your home is performing all the time. Sadly, most American homes fall far short of what’s possible when it comes to home performance. In Pearl’s new Homeowner’s Guide to High-Performing Homes, we’ll explain exactly what is possible, what’s (probably) missing from your current home, and how you can and should demand better.

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Pearl Certification is transforming the housing market. We’re making a visible difference nationwide for homeowners and the businesses that serve them.